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How do I place an order?
Browse our catalog and click on any product to view its details. Select your preferred variant (size, color, etc.) and quantity, then click Add to Cart.
When you are ready to checkout, go to your cart and review your items. Click Checkout and follow the prompts to complete your purchase.
What payment methods are accepted?
We accept the following payment methods:
- Credit / Debit cards (Visa, Mastercard, JCB)
- PromptPay QR code
- Internet banking
- Cash on delivery (selected areas)
All transactions are encrypted and secure.
How do I track my delivery?
Once your order ships, you will receive an email with a tracking number. You can also view tracking information in your Order History under the Track button.
Delivery typically takes 1-3 business days within Bangkok and 3-7 days for other provinces.
What is your return policy?
We offer a 14-day return policy for unused items in original packaging.
To initiate a return, go to your Order History and click Need help. Our team will guide you through the process.
Refunds are processed within 5-7 business days after we receive the returned item.
How do I contact support?
Our support team is available Monday - Saturday, 9:00 AM - 6:00 PM.
- Email: support@prosper.store
- Line Official: @prosperstore
- Phone: 02-123-4567
We typically respond to inquiries within 24 hours.